Towing in Hayward, California
Frequently Asked Questions
What steps to take in an event of accident
1. Assess the situation and make sure everyone is safe. If anyone has been injured, call 911 or other emergency services as soon as possible.
2. Exchange insurance information with the other driver(s) involved in the accident. Take photos of any damage to your vehicle and the other car/vehicle involved in the accident for insurance purposes.
3. Call your insurance provider to report the accident and inform them about any damages or injuries sustained by any parties involved in the incident.
4. Notify your employer if you are driving a company vehicle at the time of the accident, especially if there were any injuries or extensive property damage caused by the incident.
5. File a police report if required (for example, if a hit-and-run occurs).
6. Document everything related to the incident including date and time, photos of damage to vehicles, contact information of witnesses, medical records related to injuries suffered by any parties involved etc., as this can be helpful when filing an insurance claim later on.
7. Contact a car tow service provider if needed in order to transport your damaged vehicle away from the scene of the accident. This is especially important for high-value cars that may be exposed to additional damage due to prolonged exposure to elements such weather or traffic collisions with other vehicles on road.
8. Keep all documents related to insurance coverage and details regarding expenses incurred during repairs, transportation etc., safe and easily accessible for use in future proceedings related to insurance claims or litigation cases filed against third party drivers who may have been liable for causing the incident
How to battery jump-start
- Choose the right jumper cable.
- Prepare the vehicles by bringing them to each other without touching
- Attach clamps properly.
- First attach the red cable to the non-functioning car’ positive terminal of the dead battery.
- Then attach the red cable to the functioning car’s positive terminal of the functioning car.
- Then attach the black cable to the negative terminal of the functioning car
- Then attach the black cable to non-functioning car’s clean and shiny nut on the engine block.
Start the functioning car and let it run, then start the dead car. It should start.
Now disconnect cables starting from black.
if it does not work call towing service.
What is the difference between local and long distance towing?
Local towing refers to the transportation of a vehicle within a certain radius, usually less than 100 miles. Long distance towing refers to the transportation of a vehicle over a significant distance, typically more than 100 miles.
What types of vehicles can be towed?
Most towing companies are equipped to handle a wide range of vehicles, including cars, trucks, SUVs, vans, and motorcycles. Some companies may have restrictions on the size or weight of the vehicles they can tow, so it is important to check with the company beforehand.
What should I do if my vehicle breaks down on the road?
If your vehicle breaks down on the road, the first priority is to ensure the safety of yourself and any passengers. If it is safe to do so, move your vehicle to the side of the road and turn on your hazard lights. Then, call a towing company or your roadside assistance provider to request a tow.
Will my insurance cover the cost of towing?
It depends on your specific insurance policy. Some policies include roadside assistance or towing coverage, while others do not. It is a good idea to check with your insurance provider to see what is covered under your policy.
How can I find a reputable towing company?
There are several ways to find a reputable towing company:
- Ask for recommendations from friends or family members
- Look for reviews online or check the company’s ratings with the Better Business Bureau
- Choose a company that is licensed and insured
- Get quotes from multiple companies and compare services and prices
What kind of vehicles can your towing service tow?
Our towing service can tow a wide range of vehicles including cars, trucks, vans, SUVs, motorcycles, and even boats and RVs.
Are your tow truck drivers certified and experienced?
Yes, all of our tow truck drivers are certified and highly experienced. They are equipped to handle all types of towing situations and will transport your vehicle safely and securely.
Do you offer emergency towing service?
Yes, we offer 24/7 emergency towing service. No matter the time of day or night, you can count on us to be there to tow your vehicle
How much does your towing service cost?
The cost of our towing service depends on several factors including the distance to be towed and the type of vehicle being towed. We provide a free estimate before any service is performed.
Can you tow my vehicle to a specific location?
Yes, we can tow your vehicle to a specific location of your choice. Just let us know where you would like your vehicle to be towed and we will take care of the rest.
Do you offer other services besides towing?
Yes, we also offer services such as lockout assistance, jump starts, tire changes, and fuel delivery.
Do you work with insurance companies?
Yes, we work with most major insurance companies and can help process any claims related to towing services.